If a farmer customer is in possession of anhydrous ammonia and a reportable release of 18 gallons or 100 pounds occurs, it is the farmer's responsibility to immediately notify the proper emergency personnel.  Although your customers may not want to make the calls, it is also their responsibility per federal and state regulations to contact these agencies as well if the release occurs while they are in possession of the ammonia.  Both IEMA and USEPA have made this very clear.  A written follow-up report is also required and must be sent to IEMA and the LEPC as soon as possible following the incident.  You can help your customers with the written report and we recommend you do so.